Customer Services Skills Workshop

Customer Services Skills Workshop

Presented by Anne Conlon of All About Sales, this one day course gives participants the skills to provide excellent customer service and to set a standard for all staff to follow.

Anne has a proven track record of management in Ireland. Her success brought her from the east coast to the west to set up a green field site where she recruited, trained and brought to market a new business. Anne is also the president of Network Mayo, an organisation for women in business, the professions, industry, trades, government departments and the arts.

If you’ve moved to the west of Ireland and are running your own business you may need help in setting up a sales force, this is a great opportunity to leverage off Anne’s experience of making the move while setting up a successful business.

This course will be focusing on good customers service as it’s vital for all businesses both large and small. It impacts directly with sales and profit of any business. It will also provide the participants with the knowledge, skill and attitudes necessary to provide excellent standards of service. You will also learn the difference between face-to-face communication and telephone communication.

There are a couple of spaces left so come along to the Leeson Centre in Westport on Wednesday 27th November from 9:30am to 4:30pm. To ensure a place book click here