Customer Services Skills Workshop

Customer Services Skills Workshop

Presented by Anne Conlon of All About Sales, this one day course gives participants the skills to provide excellent customer service and to set a standard for all staff to follow.

Anne has a proven track record of management in Ireland. Her success brought her from the east coast to the west to set up a green field site where she recruited, trained and brought to market a new business. Anne is also the president of Network Mayo, an organisation for women in business, the professions, industry, trades, government departments and the arts.

If you’ve moved to the west of Ireland and are running your own business you may need help in setting up a sales force, this is a great opportunity to leverage off Anne’s experience of making the move while setting up a successful business.

This course will be focusing on good customers service as it’s vital for all businesses both large and small. It impacts directly with sales and profit of any business. It will also provide the participants with the knowledge, skill and attitudes necessary to provide excellent standards of service. You will also learn the difference between face-to-face communication and telephone communication.

There are a couple of spaces left so come along to the Leeson Centre in Westport on Wednesday 27th November from 9:30am to 4:30pm. To ensure a place book click here

Science Week Festivals 2019

Science Week Festivals 2019

 

This year Science Week is running regional festivals offering a range of opportunities for the public to engage with Science, Technology, Engineering and Mathematics (STEAM). The festivals will feature family open days, schools outreach events and public talks.

 

Each festival involves a programme of events which celebrates science and research in the community. All festivals will be running numerous events so it’s guaranteed there will be something for everyone. It’s always a great event.

In Galway check, out the Galway Science Exhibition Day on Sunday 24th November, in NUI.
It’s a fantastic one day celebration and promotion of STEAM with over 80 interactive stands, 30 shows and workshops. In here you’ll find Lego, Chemistry, DNA, Teddy Bear Hospital, Star Domes and animation to name but a few of the activities. Well worth a trip! You can book tickets here.

The Sligo Science Trail is running until Sunday 17th November. The IT Sligo Faculty of Science have this year teamed up with Green Campus to pose Climate, Environmental Science and Technology questions.

The trail runs through the city centre with science objects and clues in shop windows, you need to pick up a map from any of the shops or, if you’d prefer, download it here and start the hunt. Can you find all the clues and complete the trail? After you complete the trail, drop your maps into Fabio’s Ice cream shop in Quayside Shopping Centre to enter the prize winning draw for an Oregon Home Weather Station.
While you’re there you should ask Fabio about The Science of Ice. An ice cream is actually quite a complex and multi-faceted composition, it should be solid, yet soft, and should stay that way while melting slowly. The reasons for the delicate and mesmerising nature of ice cream is ultimately a matter of food chemistry! Just ask Fabio.

Exciting Plans are underway at this year’s Mayo Science and Technology Festival. Culminating with a Family Open Day in GMIT, Castlebar on Sunday 17th from 11.30am. The Open Day will feature an exciting blend of fantastic interactive shows such as The Animal Encounter Zone at the National Reptile Zoo, The Scientific Dilemmas of Dippy the Dinosaur, Scientific Sue, The Exploration Dome and industry demonstrations where you can try out the exciting ‘Dream Flyer’, hands-on workshops such as Madlabs, Our Sun and Other Stars, Building Robots, presentations such as ‘How to Speak Gorilla’ and ‘Drone the Future and Satellites’, plus loads of free-giveaways.

There’s something for all the family here and all events are Free of Charge with free parking on the day.

Get smart: create your own marketing videos at the touch of a button

Get smart: Create your own marketing videos at the touch of a button

Creating video content has become a huge part of every business’s marketing plan.  And you don’t have to be an expert to deliver simple but effective videos to promote your business using your very own phone.

Barry Murphy’s half day training course will walk you through filming and editing footage on your smartphone. You’ll learn what and where to shoot, how to add voiceovers, text and music and how to use editing software such as VideoShop and Filmora to produce a fully-fledged marketing video for your business. He will also show you how to upload your video to YouTube and give tips on how to ensure your video gets seen.

The training will take place at The Hive, Carrick on Shannon on Thursday 31st October and Thursday 7th November from 2pm to 5pm. Admission is only €20.

To find out more click here

GMIT Open Day

GMIT Autumn Open Morning 2019

GMIT Autumn Open Day 2019

(ALL GMIT CAMPUSES REPRESENTED)

GMIT are holding an Open Morning at GMIT Galway campus, Dublin Road, Galway on Saturday, 19th October, 2019 from 10am to 1pm.

This Open Morning event is open to all secondary school students as well as parents, teachers and mature applicants.

Join GMIT to learn about student life and study in GMIT.

Staff and students will be on hand to answer questions on all course options available at GMIT in the areas of:

  • Agriculture
  • Built Environement
  • Business
  • Computing
  • Engineering
  • Creative Arts & Media
  • Furniture Design, Making & Technology
  • Teacher Education ( Design Graphics & Construction)
  • Nursing, Health Sciences & Social Care
  • Science
  • Outdoor Education
  • Tourism, Heritage and Culinary Arts,
  • Science and Computing, and
  • Outdoor Education.

The schedule also includes talks on:

Advice on the CAO Application Process
Student Finance and Supports including SUSI talks, and Access options
Introductory sessions for all GMIT Schools and Campuses
Why not meet with the GMIT Career Office for a FREE consultation on your future job possibilities and CAO Choices. Spaces are limited so to avoid disappointment book your appointment TODAY at careers@gmit.ie

 

GMIT are asking you to register in advance for this event so we can plan our Health & Safety requirements. They will ask you for your name and email address so they can contact you after the event for feedback. GMIT will not share your information with any third parties and the information will be deleted after three months.

Click here to register.